Excellent Service
Paul of DHC has been servicing our Combi boiler for the last 14 years and we wouldn’t go anywhere else. Recently booked for annual service this year and his wife was lovely, friendly and efficient in carrying out our request. Unfortunately we discovered we had no hot water today, a week before the service. Phoned DHC and within 3 hours Paul arrived and within a short time had replaced the broken part resulting in hot water again. As he couldn’t fit the service in at the same time, he’s back next week. Always polite, friendly and efficient. Very highly recommended.
First class installation
Just had the old boiler, immersion heater and tanks removed and replaced with a combi boiler. Installation is super neat and tidy. The engineer did exactly as we wanted without fuss. Work spaces were always left nat and today at the end of the day. Carpets were protected from start of job. The engineer was a really nice guy. Extremely diligent and very friendly. The removal, installation and commissioning was first class from start to finish. Can’t recommend enough.
Consistent excellent service
Called on a Saturday morning with an issue with the boiler, engineer called and resolved the issue within one hour. Fast, efficient and a pleasure to deal with
Great service
Called on Saturday morning at 9am, my boiler was leaking, Paul came out to me at 10.30am, told me it needed a new part, a few days later Nathan came to replace the part, fantastic service from start to finish, I would definitely recommend these guys
Incompetent and lazy
Deliberately couldn’t be bothered to clear Spirotrap and on complaint sent a second 8ft moron dishonest woke who refused because he was ill equipped to do the job stating that he wasn’t a plumber ! Don’t be fooled by the 5* blurb. They only want the easy jobs. You have been warned ,
Response from Domestic Heat Cover South Ltd
Thank you for your recent review Zoltan.
It is unfortunate that both of our highly trained gas engineers were unable to clean out your incorrectly installed magnetic filter.
We have however commended both of the engineers on their customer care skills as they remained polite and courteous throughout, despite being faced with a torrent of verbal abuse from you.
We at DHC pride ourselves on having a long history of 5 star customer care spanning nearly 3 decades.
Needless to say we will not be inviting you to join us and we wish you well with all of your future boiler breakdowns.
Kind regards
Paul Metcalf
Director
Dhc South Ltd.
P.S our 8ft, dishonest, Woke, Moron says “Hi”