Frequently Asked Questions

Common questions about us answered.

Yes, we guarantee a same day response to even the most minor of faults.
Yes, the £20 per calendar month payment is the only payment you'll need to make.
Yes, all of our Engineers are fully Gas Safe registered. Every month all Engineers are kept up to date with the latest Gas Safe technical bulletins. They're also fully retested to a high standard every 5 years.

They're also all fully versed in all aspects of Gas Central Heating systems, whether it be heat only, combination boilers, open vented or fully sealed pressurised systems.
Here at DHC South we don't discriminate against ageing Boilers. If any parts are genuinely obsolete you'll get notified in plenty of time. We pride ourselves on our large stock of parts for older Boilers.
Yes, we're available every day of the year.

Christmas Day and Boxing Day 9am - 1pm.
All other Bank Holidays 9am - 5pm.
Our Privacy Policy can be viewed here. We are fully GDPR compliant and are certified by the ICO.